Effective Date: Mar 12 2026

This Professional Services Agreement governs consulting, implementation, integration, configuration, and development services provided by LinkedIP.

1. SCOPE OF PROFESSIONAL SERVICES

Professional Services may include:

• System configuration
• Integrations with third-party systems
• AI deployment
• Call flow design
• Custom reporting
• Platform migration
• Workflow automation

Professional Services are separate from standard support services.

2. BILLING STRUCTURE

Professional Services are billed on a project basis unless otherwise expressly agreed in writing.

Project pricing is determined based on:

• Scope
• Complexity
• Required expertise
• Resource allocation

LinkedIP retains discretion to determine pricing methodology.

3. CHANGE OF SCOPE

Any changes to the originally defined project scope may require a revised proposal or change order.

Scope changes may include:

• New integrations
• Additional workflows
• New automation logic
• Expanded system functionality

4. RELATIONSHIP TO SUPPORT PLANS

Support Plans cover:

• Incident response
• Minor administrative adjustments
• Basic maintenance

Professional Services apply to:

• New features
• Architecture changes
• Platform redesign
• AI prompt redesign
• System restructuring

5. NO GUARANTEE OF BUSINESS OUTCOMES

LinkedIP does not guarantee specific business results including:

• Revenue increases
• Lead generation performance
• Customer conversion rates