Effective Date: Mar 12 2026

Last Updated: Mar 12 2026

This Acceptable Use Policy (“AUP”) governs Customer use of LinkedIP Services and is incorporated by reference into the LinkedIP Master Service Agreement (MSA).

1. GENERAL COMPLIANCE

Customer agrees to use LinkedIP Services only for lawful purposes and in accordance with all applicable local, national, and international regulations.

Customer is responsible for ensuring that all users of the Services comply with this Policy.

2. PROHIBITED ACTIVITIES

Customer shall not use LinkedIP Services to:

• Engage in unlawful robocalling or telemarketing
• Transmit unsolicited SMS or messaging campaigns without consent
• Use spoofed caller ID in violation of regulations
• Generate artificial traffic or traffic pumping schemes
• Conduct fraudulent activities or scams
• Distribute malware or attempt unauthorized system access

LinkedIP maintains a zero-tolerance policy for illegal or abusive use of the platform.

3. UNLIMITED SERVICES AND FAIR USE

Where Services are described as “unlimited,” such usage is subject to reasonable and customary business use.

LinkedIP may review usage patterns to ensure that network resources are not being abused.

Usage patterns that may be considered abusive include but are not limited to:

• Automated calling patterns inconsistent with normal business communications
• Traffic pumping schemes
• Continuous auto-dialing for revenue generation
• Extremely unbalanced inbound/outbound traffic ratios

LinkedIP reserves the right to adjust pricing, limit usage, or suspend Services where abuse is detected.

4. SHORT DURATION CALLS

Excessive short-duration calls (typically calls under 10 seconds) may indicate traffic pumping or artificial traffic generation.

LinkedIP reserves the right to:

• Re-rate such traffic
• Apply additional charges
• Suspend service pending investigation

5. MESSAGING COMPLIANCE

Customer represents and warrants that all messaging activities comply with applicable laws including:

• TCPA
• CTIA guidelines
• Carrier messaging rules

Customer must obtain proper opt-in consent for messaging campaigns.

LinkedIP assumes no liability for Customer messaging campaigns.

6. ENFORCEMENT

LinkedIP reserves the right to suspend or terminate Services immediately if a violation of this policy is detected.