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XCALLY

XCALLY

Everything you need to know about using the XCALLY interface. Learn how to manage calls, handle your agent status, and use the Motion bar effectively.

XCALLY for Administrators

XCALLY Admin – Overview
Web Interface
Dashboards
Tools
Reports
Cally Square

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XCALLY - Advanced Setup & Troubleshooting

How to find the Phonebar Logs file in Windows (PhoneBar)
How to use the ChanSpy function of XCALLY with Linphone in Windows (ChanSpy)
Call management applications for IVR Projects
ChanSpy (Voice Channel)
Chat Triggers (Triggers)
Check your network settings

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XCALLY User Guide

Guide for WebRTC Agents
Voice Channel
Open Channel
How to manage incoming and outbound calls in Xcally?
How to Make a 3 Way Conference Call in XCALLY?
How to transfer calls using WebRTC Bar?

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