How to Make Recordings Through a Phone Call for the PBX Portal

Carol Hernandez

February 03, 2020 14:53 Updated

Here is a very easy and fast way to create a recording through a phone call:

In the PBX Portal go to Settings > Media Files > New Media File (*the "New Media File" button is next to the search bar)

1. Enter a name and a description.

2. In the field "Record dialing an extension or external number ..." chose an extension from the list or type an external number to be called.

3. For "Media file creation:" choose "Dynamically during the call"

4. At the end, choose any WAV format and click on Dial. You should immediately receive a call on the extension or external number you entered before; then you simply have to follow the instructions you will hear.

After finishing the call the recording will show in the portal and will be available and ready to use.